At Attireium, we are committed to providing you with an exceptional shopping experience. If you encounter any damage, defects, or size issues with your purchase, we offer an exchange within 15 days of delivery for all new items. Simply contact us via phone or email at sales@attireium.com within 15 days from the date of delivery. Please note that exchanges are only accepted if the products are returned in an unused condition, with tags intact, in their original packaging, and in an unwashed and undamaged state. This policy applies exclusively to new items that are not on promotion or discount.
Exchange Conditions
- Products must be returned in an unused condition with tags intact.
- Items must be in their original packaging, unwashed, and undamaged.
- Exchanges apply only to new items not on promotion or discount.
- Exchanges are processed in-store.
- Availability of the item in our stock is required for exchange.
- Damages due to neglect, improper use, or mishandling are not covered under our exchange policy.
Features of Our Refund and Exchange Policy
- If you need to exchange an item due to size mismatch or receipt of a defective product, you will receive a replacement at no additional cost.
- Refunds are only applicable to international orders.
- Exchanges and returns are not accepted for accessories unless the item is damaged.
- The exchange of sizes or replacement of goods is subject to inspection and approval by our Quality Assurance team.
For more information about our refund and exchange policy, please visit our FAQ page or contact us from Monday to Saturday between 10 AM to 8 PM (PST) at the contact details provided below.
Contact Us
- Email: sales@attireium.com
- Helpline: 042-35135432
By shopping at Attireium, you agree to these terms and conditions.
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